Your AI agent is only as reliable as the knowledge it has access to.
With Salesforce Data Library, your AI agent can retrieve trusted, up-to-date information from your documents in real time, without retraining the model, changing prompts, or redeploying your application.
Just upload or update a document, and your agent immediately starts using the latest knowledge to answer user queries with greater accuracy and confidence.
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Key Capabilities
- Real-time knowledge retrieval
- Trusted enterprise data
- No model retraining
- Faster, more accurate AI responses
How It Works
Salesforce Data Library is a native Agentforce feature that gives your AI agent real-time access to a curated set of documents including policies, product specs, SOPs, and knowledge base articles, directly from within Salesforce.
Instead of embedding knowledge into a model via fine-tuning, Data Library connects your agent to a living document store. Upload a document today, and your agent uses it immediately when answering queries.
A Simple Yet Powerful Way to Build Enterprise-Ready AI
For teams already on Salesforce and building Agentforce-powered experiences, Data Library is the right default. It is faster to set up, governed by Salesforce's security model, and requires zero infra management.